We are open all days from 8:00 to 17:00. Yes, that includes Sundays!
If you get an error saying “No car in this category available on this date”, I’m afraid we don’t have any available camper vans. Our booking engine on our website has the most accurate and updated information about our availability and is the best place to book. Bookings are automatically scheduled in the most efficient way possible, so if you are getting an error, unfortunately we cannot help you find availability even if we wanted to. If you are flexible, try changing your dates slightly to find available rental periods and/or change the camper van category.
The minimum rental period is 3 full days (72 hours). You are welcome to rent the camper van for a shorter period of time, but the charge will be for 3 days.
Yes, no problem. Cancelling your booking is completely free as long as you cancel within 7 days during mid- and low-season or 14 days during high-season. So if you need to cancel your booking for some reason, make sure you know what period your rental falls within and provide us with the appropriate notice. Please let us know via email at info(at)happycampers.co.za If you do not let us know about your cancellation or cancel within the notice period, your 30% deposit is not refundable. Remember to include your reservation number which can be found in your confirmation email.
No, however we do offer an Uber taxi service to our customers at Cape Town International Airport at a cost of R300 per trip, thus R600 both ways. This service is both available for customers who are picking up their camper van and those who are returning it. Please select the Pick-Up service option when making your booking and type in your information. Best practice is to select a time for the Uber taxi that is about 30 minutes before your campervan pickup time if you are not coming from a flight. If you are coming from a flight, expect the Uber taxi to pick you up approx. 30 minutes after your flight arrives, since it will take some time for you to get through baggage claim and customs.
If you don’t have your address or flight information yet, don’t worry, you can always send it to us later but make sure to do so as soon as possible. We will send you a reminder a few days before your rental starts. Our Uber taxi service will give you a ride from the airport to our office, where you will pick up your campervan and begin your rental. When you return the camper van, you can arrange for an Uber taxi to get back to the airport. The taxi service is available from 08:00-17:00 for arriving customers but from 08:00-16:30 for customers returning their campervan.
For the online booking, you will need to pay using a credit card which will be presented at the delivery of the campervan, where full payment of the rental cost will be taken using our Point Of Sale (POS) device. We cannot accept cash in any currency, including Euros and Icelandic Krona or any other payment method, such as a wire transfer or PayPal. Just remember that we always need a valid credit card from the lessee (driver) for security and insurance reasons.
Yes, a Collision Damage Waiver (CDW) is included in the rental price, which limits the driver's liability to a certain amount. The liability amount is ZAR 25 000,- for each accident. Please review the terms & conditions for CDW details before booking a campervan.
Legislation prohibits parking overnight in a camper van outside organized campsites, urban areas or informal settlements. The most important thing to know is that different rules now apply to camper vans, so you always need to find an organized campsite to spend the night. Check out this map for information about campsites scattered throughout the country.
Be happy camper and take advantage of some of the amazing campsites all over the country!
